Terms of Service

1. Overview

This website (Hoopoe Press, operating at hoopoepress.com) is operated by Francisco Serrano Baptista, Lausanne region, Switzerland ("we", "us", "our"). By accessing or purchasing from this site, you agree to these terms. Full operator details are in our Impressum.

2. Products and digital delivery

We sell digital products: ebooks, audiobooks, courses, and bundles. All products are delivered electronically. Upon successful payment you receive immediate access through your account library at hoopoepress.com/library. By completing checkout you expressly agree to immediate delivery.

3. Payments

Payments are processed by Stripe. We do not store card details. Prices are shown in the currency displayed at checkout and are inclusive of any applicable taxes unless stated otherwise.

4. Refunds

All sales are final. See our Refund Policy for the narrow exceptions under which we issue refunds (duplicate purchase, failed delivery, unauthorised charge).

5. Licence and usage

Purchasing a digital product grants you a personal, non-transferable, non-exclusive licence to use the content for your own purposes. You may not redistribute, resell, upload to torrent or file-sharing networks, or share purchased content with others. You may make backup copies for your own use.

6. Account

Some features require an account. You are responsible for maintaining the security of your credentials. Authentication is handled by Clerk; we do not have access to your password.

7. Intellectual property

All content on this site — text, graphics, logos, digital products — is the property of Francisco Serrano Baptista or the respective rights holders, and is protected by Swiss and international copyright law.

8. Limitation of liability

Digital products are provided "as is". To the extent permitted by applicable law, we are not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Nothing in these terms limits liability for gross negligence, wilful misconduct, or any other liability that cannot be excluded under mandatory Swiss law.

9. Governing law and jurisdiction

These terms are governed by the substantive law of Switzerland, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The ordinary courts of Lausanne (Canton of Vaud) have exclusive jurisdiction, subject to any mandatory jurisdiction conferred by consumer-protection law in your place of residence.

10. Changes

We may update these terms from time to time. The "last updated" date at the top indicates the current version. Continued use of the site after changes constitutes acceptance of the revised terms.

11. Contact

For questions about these terms, contact [email protected].